Support Center

FAQs

Account FAQs

1. Yuav ua li cas yog tias kuv tsis nco qab kuv tus lej sau npe?

Yog tias koj tsis nco qab tus lej sau npe, mus rau nplooj ntawv 'Retrieve License Code' thiab ua raws li cov lus qhia kom tau txais koj daim ntawv tso cai code rov qab.

2. Kuv puas tuaj yeem hloov daim ntawv tso cai email?

Thov txim, koj tsis tuaj yeem hloov qhov chaw nyob email uas muaj ntawv tso cai, vim nws yog tus cim tshwj xeeb ntawm koj tus account.

3. Yuav ua li cas rau npe AimerLab cov khoom?

Txhawm rau sau npe cov khoom, qhib nws hauv koj lub computer thiab nyem rau ntawm lub cim npe nyob rau sab xis saum toj kawg nkaus, uas yuav qhib lub qhov rais tshiab raws li hauv qab no:

Koj yuav tau txais email nrog tus lej sau npe tom qab kev yuav khoom AimerLab. Luam thiab muab tso rau hauv tus lej sau npe los ntawm email rau hauv cov khoom lag luam Register window.

Nyem rau ntawm lub pob sau npe mus txuas ntxiv. Koj yuav tau txais lub qhov rais pop-up uas qhia tias koj tau ua tiav kev sau npe.

Muas FAQs

1. Puas muaj kev nyab xeeb rau kev yuav khoom ntawm koj lub vev xaib?

Yog lawm. Kev yuav khoom los ntawm AimerLab yog 100% kev nyab xeeb thiab peb coj koj tus kheej ceev heev. Peb ua ntau yam kev ruaj ntseg rau koj tus kheej thaum tshawb xyuas peb lub vev xaib, rub tawm peb cov khoom lossis muab xaj ntawm peb lub vev xaib.

2. Koj lees txais txoj kev them nyiaj dab tsi?

Peb lees txais tag nrho cov credit thiab debit cards nrog rau Visa, Mastercard, Discover, American Express thiab UnionPay.

3. Kuv puas tuaj yeem thim qhov kev tso npe tom qab kev yuav khoom?

Qhov yooj yim 1-hli, 1-quarter thiab 1-xyoo daim ntawv tso cai feem ntau tuaj nrog tsis siv neeg rov ua dua tshiab. Tab sis yog tias koj tsis xav rov ua dua qhov kev tso npe, koj tuaj yeem tshem tawm txhua lub sijhawm. Ua raws li cov lus qhia ntawm no kom thim qhov kev tso npe.

4. Yuav ua li cas thaum kuv rho kuv daim ntawv tso npe?

Txoj kev npaj yuav nyob twj ywm kom txog thaum kawg ntawm koj lub sijhawm them nqi, tom qab ntawd daim ntawv tso cai yuav raug txo qis rau hauv txoj kev npaj pib.

5. Koj txoj cai them rov qab yog dab tsi?

Koj tuaj yeem nyeem peb daim ntawv qhia txog nyiaj rov qab tag nrho ntawm no . Hauv kev txiav txim tsis txaus ntseeg, peb txhawb kom peb cov neeg siv khoom xa daim ntawv thov nyiaj rov qab uas peb yuav teb raws sijhawm thiab pab koj los ntawm cov txheej txheem.

Nrhiav tsis tau kev daws teeb meem?

Thov hu rau peb pab neeg txhawb nqa thiab peb yuav teb tsis pub dhau 48 teev.

Tiv tauj peb